UserVoice - "The Fastest Way to Turn Feedback into Innovation"

Tuesday, January 27, 2009

Whether you are looking for user feedback for your website or customer feedback for you business, UserVoice is by far the most useful tool available. After embedding the provided code on your site, your users will see a feedback button, easily visible on the right or left side of the web page. Your customers will then be able to submit suggestions for improving, adding, or modifying any aspects of your business or website. The suggestions are then voted on by the users, allowing you to see what they care about most. As the admin, you are able to respond to the users, let them know if a certain suggestion is under consideration or in the works, and gain incredibly useful information about your customers' needs. The free edition allows for up to 5000 users, 3 forums, and 3 admins, but other paid options are available based on your needs. The UserVoice website is full of a ton of useful information about their service, so make sure to check that out as well as the video below for more details.